Frequently Asked Questions
Everything you need to know about working with us, processes, and pricing.
How long does it take to build a website?
Most custom website builds take between 4 to 6 weeks, depending on the project scope, required features, and how quickly content is finalized. We provide a clear timeline before starting.
Do you provide website hosting and maintenance?
Yes, we offer ongoing maintenance and support packages to keep your website fast, secure, backed up, and up to date.
Will the website be mobile-friendly and responsive?
Yes, absolutely. Every website we build is fully responsive and optimized for mobile devices, tablets, and desktops from day one—ensuring your visitors enjoy a seamless experience on any screen size.
Why does my business need a website if I already have social media?
A social media page builds audience interest, but your website is where deals are closed. A custom website serves as your business’s 24/7 digital storefront—giving you total ownership of your brand, building instant credibility with potential clients, and providing a centralized platform to capture leads and drive measurable revenue.
What happens if I need updates or changes after the site goes live?
Absolutely. We include 1 hour of monthly maintenance with our packages so your site stays up to date. Send us your requests anytime, and we will apply them within 1 to 2 business days.
What information or assets do I need to provide to get started?
To build your site efficiently, we will need your logo, company details (About Us, contact info, and service location area), high-quality images, and a brief overview of your products or services.
What is the cancellation policy?
You can cancel your service at any time with a simple 30-day notice. Once the 30-day period ends, your website and associated email accounts will be deactivated.
Can I host the website myself, or do you handle hosting?
We handle hosting for all our client sites as part of our managed service package. Hosting through us allows us to maintain strict performance, speed, and security standards on our optimized servers—which is included in your active monthly subscription.
